Support
Email support@appeallure.com with your purchase date and the business name on the profile. We reply to purchase and report questions; we cannot contact Google on your behalf.
No outcome guarantee: This report helps you prepare; it cannot guarantee that Google will approve your appeal.
I lost my case link.
Your case link is the only way into your report, and it works for 30 days. Right after a verified purchase we show a "Save your private case link" card — copy the link and bookmark it. When email delivery is switched on and the send succeeds, we also email that link to the address verified during checkout, so check your inbox and spam folder. If no message was sent, or you cannot find it, email support@appeallure.com with your purchase date and business name. Your browser history may also still hold the /case/ address as a last resort.
How do I use my included re-check?
Open your case link, choose "Use my included re-check", update the answers you have corrected, and generate the updated report. It shows what is resolved, what remains, and anything new.
Will you submit the appeal for me?
No. We never access your Google account, edit your profile, upload evidence, or contact Google. You submit through Google's own appeal tool.
My report says I should get human help. What now?
That readiness result means the case involves account-level or ownership complications a first-appeal report cannot resolve. Have an experienced person review the account history before submitting anything.
Can I get a refund?
Yes, if the report was not generated or the pre-check should have stopped you before payment. See the terms page for the full policy.